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ROUTE24.NET ACCEPTABLE USE POLICY

All Route24.net customers are responsible for reviewing and complying with this Acceptable Use Policy. Route24.net customers who provide services to their own users must take steps to ensure compliance by their users with this Acceptable Use Policy. This Policy is subject to change with notice by publication on the web at http://www.Route24.net/home/aup.asp; customers are responsible for monitoring this web site for changes. This Policy was last changed on 06 October 2000.

General
Route24.net customers may not use Route24.net network, machines, or services in any manner which

  • violates any applicable law, regulation, treaty, or tariff.
  • violates the acceptable use policies of any networks, machines, or services which are accessed through Route24.net network.
  • infringes on the intellectual property rights of others.
Prohibited activity includes but is not limited to unauthorized use (or attempted unauthorized use) of any machines or networks, denial of service attacks, falsifying header information or user identification information, monitoring or scanning the networks of others without permission, sending unsolicited bulk email, maintaining an open mail relay, collecting email addresses from the Internet for the purpose of sending unsolicited bulk email or to provide collected addresses to others for that purpose, and transmitting or receiving copyright-infringing or obscene material.

Dedicated and Webhosting Customers
Route24.net dedicated Internet and web hosting customers who provide services to their own users must maintain valid postmaster and abuse addresses for their domains, comply with all applicable Internet RFCs, maintain appropriate reverse DNS information for all hosts receiving connectivity through Route24.net network for which DNS responsibility has been delegated to the customer, maintain accurate contact information with the InterNIC and any other appropriate domain and IP address registries, take reasonable steps to prevent IP spoofing by their users and downstream customers*, provide a 24/7 contact address to Route24.net for dealing with security and abuse issues, and act promptly to ensure that users are in compliance with Route24.net Acceptable Use Policy.

* These reasonable steps include using ip verify unicast reverse path wherever it makes sense and using IP address filtering wherever it makes sense.

Email
Sending unsolicited ("opt-out") bulk email is prohibited. Sending unsolicited bulk email from another provider advertising or implicating, directly or indirectly, the use of any service hosted or provided by Route24.net, including without limitation email, web, FTP, and DNS services, is prohibited and is grounds for termination of those services to customers or users who engage in the practice. Users who send unsolicited bulk email from Route24.net accounts will be charged the cost of labor to respond to complaints, with a minimum charge of $200. Customers or users who send bulk email to "opt-in" lists must have a method of confirmation or verification of subscriptions and be able to show evidence of subscription for users who complain about receiving unsolicited email.

Continuing to send someone email after being asked to stop is considered harassment and is prohibited. Using email to disrupt (e.g., mail bombing, "flashing," etc.) is prohibited. Sending email with falsified header information is prohibited. Chain letters, pyramid schemes, and hoaxes are prohibited.

The World Wide Web and FTP
The web space and public FTP space included with a dialup account may not be resold or used for adult-oriented material. Route24.net reserves the right to require that sites using such web or FTP space which receive high amounts of traffic be moved to other servers.

Web pages and FTP files may not contain any material, text, or images, whether hosted on Route24.net servers or "transclusioned" (images from another site displayed on the page) which violate or infringe any copyright, trademark, patent, statutory, common law, or proprietary rights of others. Web pages and FTP files may not contain links that initiate downloads of copyright-infringing or other illegal material.

Internet Relay Chat
Using IRC bots is prohibited. Flooding, cloning, spoofing, harassment, or otherwise hindering the ability of others to properly use IRC is prohibited. Impersonating other users, advertising, and spamming via IRC is prohibited.

Servers and Proxies
Users may not run on Route24.net servers any program which makes a service or resource available to others, including but not limited to port redirectors, proxy servers, chat servers, MUDs, file servers, and IRC bots. Users may not run such programs on their own machines to make such services or resources available to others through a Route24.net dialup or wireless account; a special hosting account is required for such purposes.

Customers are responsible for the security of their own networks and machines. Route24.net will assume neither responsibility nor accountability for failures or breach of customer-imposed protective measures, whether implied or actual. Abuse that occurs as a result of a compromised customer's system or account may result in suspension of services or account access by Route24.net, for example, if a system is abused after becoming infected with Back Orifice or the NetBus trojan horse programs as a result of an Internet download or executing an email attachment. (See http://www.nwi.net/~pchelp/bo/bo.html)

Any programs, scripts, or processes which generate excessive server load on Route24.net servers are prohibited and Route24.net reserves the right to terminate or suspend any such program, script, or process.

Unsolicited Bulk Email Support Services and Email Address Harvesting
Customers and users may not advertise, distribute, or use software intended to facilitate sending unsolicited bulk email or harvest email addresses from the Internet for that purpose. Customers and users may not sell or distribute lists of harvested email addresses for that purpose.

Dialup Connections
Customers may not run programs or configure machines in such a way as to keep a dialup connection active when not in use or otherwise bypass automatic disconnection for inactivity, unless they have a dedicated access account. Route24.net users may not have multiple simultaneous connections with a single dialup account. Route24.net reserves the right to impose restrictions on or terminate accounts deemed to be in violation of these conditions. Route24.net dialup access servers will disconnect after 30 minutes of inactivity and after 8 hours of continuous access.

Excessive Bandwidth or Disk Space Utilization
Any programs, scripts, or processes which generate excessive server load on Route24.net servers and/or use excessive bandwidth and/or use other Route24.net resources in excess are prohibited and Route24.net reserves the right to terminate or suspend any such program, script, or process without prior notice.

If Route24.net determines an account is, or has, used excessive resources, the account owner will be notified by automated e-mail or other means. If the excess use continues after notification, appropriate action will be taken, up to and including terminating the account.

If excessive utilization of disk space, bandwidth or other Route24.net resources, is determined to adversely affect Route24.net's ability to provide service, immediate action will be taken, up to and including terminating the account. The account owner will be notified as soon as possible.

Storing files
The storage of any program, utility or file on Route24.net servers the use of which would constitute a violation of this policy is prohibited. For example, it is a violation to store hacker scripts, IRC bots, or spamming software on Route24.net servers.