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Dear Route24.net Customer,

At the end of 2022, for the first time in our 25 years of offering Internet service, we were required to raise our rates due to unfavorable contract terms from an upstream provider.

We have received notice that the upcoming terms will be much worse, to the point that we will not be able to offer a rate that would make sense given the other options available in our service area.

With regret, we will stop offering Internet services as of February 28, 2025.

We will continue to offer our other services such as computer support, networking, IT and security services under the name bSureIT – Total IT Solutions.

Please begin the search for alternate Internet services immediately as it may take some time to get new service installed (particularly during the holidays).

Notify us at support@route24.net or 815-692-3402 once your new service is installed to stop future billing from Route24.net.

While we will not recommend one service provider over another, to assist in your transition, we have listed below a few options that are available in our service area. Not all providers are available in all locations, and this may not be an exhaustive list.